Definition Business Letter
A business letter is a letter written in
formal language, usually used when writing from one business organization to
another, or for correspondence between such organizations and their customers,
clients and other external parties. The overall style of letter will depend on
the relationship between the parties concerned. There are many reasons to write
a business letter. It could be to request direct information or action from
another party, to order supplies from a supplier, to identify a mistake that was
committed, to reply directly to a request, to apologize for a wrong or simply
to convey goodwill. Even today, the business letter is still very useful
because it produces a permanent record, is confidential, formal and delivers
persuasive, well-considered messages.
Types of Bussiness Letter
The most important element you need to ensure in any
business letter is accuracy. One of the aspects of writing a business letter
that requires the most accuracy is knowing which type of business letter you
are writing. A number of options are available for those looking to trade in
business correspondence, and you will significantly increase your odds for
getting a reply if you know the form you need to send.
1. Letter
of Complaint
A letter of complaint will almost certainly result in an official response if
you approach it from a businesslike perspective. Make the complaint brief, to
the point and polite. Politeness pays off regardless of the extent of anger you
are actually feeling while composing this type of business letter.
2. Resume
Cover Letter
A cover letter that accompanies a resume should revel in its brevity. You
should take as little time and as few words as possible to accomplish one task:
persuading the reader to anticipate reading your resume. Mention the title of
the job for which you are applying, as well or one or two of your strongest
selling points.
3. Letter
of Recommendation
A recommendation letter allows you to use a few well-chosen words to the effect
of letting someone else know how highly you value a third party. Resist the
temptation to go overboard; approach your recommendation in a straightforward
manner that still allows you to get the point across.
4. Letter
of Resignation
An official letter of resignation is a business letter that should be fair and
tactful. Be wary of burning any bridges that you may need to cross again in the
future. Offer a valid reason for your resignation and avoid self-praise.
5. Job
Applicant Not Hired
In some cases you may be required to write a business letter that informs a job
applicant that he was not chosen for an open position. Offer an opening note of
thanks for his time, compliment him on his experience or education and explain
that he was just not what the company is looking for at the present time.
6. Declining
Dinner Invitation
Declining a dinner invitation is a topic for a business letter that, if not
done tactfully, may result in a social disadvantage. Extend your appreciation
for the invitation and mention that you already have an engagement for that
date. Do not go into detail about what the engagement is.
7. Reception
of Gift
It is very polite to return a formal business response letting someone know
that you have received her gift. Extend a personalized thanks to let her know
that you are exactly aware of the contents of the gift. If possible, it is a
good idea to include a sentiment suggesting that you have put the gift to use.
8. Notification
of Error
When sending a business letter that lets the receiving party know that an error
has been corrected, it is good business sense to include a copy of the error in
question if there is paperwork evidence of it. Make the offer of additional
copies of material involved in the error if necessary.
9. Thanks
for Job Recommendation
A letter of thanks for a party that helped you get a job should be professional
and courteous. Above all else, avoid the temptation to go overboard in offering
your thanks. Be aware that your skills also helped you land the job and it was
likely not handed to you as a result of the third party.
10. Information
Request
A business letter that requests information should make the request specific
and perfectly understandable. It is also a good idea to state the reason for
the information request. Extend advance appreciation for the expected
cooperation of the recipient.
Parts of Bussiness Letter
1. Letterhead
Companies usually use printed paper where heading or letterhead is specially
designed at the top of the sheet. It bears all the necessary information about
the organisation’s identity.
2. The date of the
letter
Date of writing. The month should be fully spelled out and the year written
with all four digits October 12, 2005 (12 October 2005 – UK style). The date is
aligned with the return address. The number of the date is pronounced as an
ordinal figure, though the endings st, nd, rd, th, are
often omitted in writing. The article before the number of the day is pronounced
but not written. In the body of the letter, however, the article is written
when the name of the month is not mentioned with the day.
3. The Inside
Address
In a business or formal letter you should give the address of the recipient
after your own address. Include the recipient’s name, company, address and
postal code. Add job title if appropriate. Separate the recipient’s name and
title with a comma. Double check that you have the correct spelling of the
recipient ‘s name. The Inside Address is always on the left margin. If an 8
1/2″ x 11″ paper is folded in thirds to fit in a standard 9″ business envelope,
the inside address can appear through the window in the envelope.
4. The
Greeting / Salutation
Also called the salutation. The type of salutation depends on your relationship
with the recipient. It normally begins with the word “Dear” and always includes
the person’s last name. Use every resource possible to address your letter
to an actual person. If you do not know the name or the sex of of your
reciever address it to Dear Madam/Sir (or Dear Sales Manager or Dear Human
Resources Director). As a general rule the greeting in a business letter
ends in a colon (US style). It is also acceptable to use a comma (UK style).
5. The Subject Line
(optional)
Its inclusion can help the recipient in dealing successfully with the aims of
your letter. Normally the subject sentence is preceded with the
word Subject: orRe: Subject line may be emphasized by
underlining, using bold font, or all captial letters. It is usually placed one
line below the greeting but alternatively can be located directly after the
“inside address,” before the “greeting.”
6. The Body
Paragraphs
The body is where you explain why you’re writing. It’s the main part of the
business letter. Make sure the receiver knows who you are and why you are
writing but try to avoid starting with “I”. Use a new paragraph when you wish
to introduce a new idea or element into your letter. Depending on the letter
style you choose, paragraphs may be indented. Regardless of format, skip a line
between paragraphs.
7. The Complimentary
Close
This short, polite closing ends always with a comma. It is either at the left
margin or its left edge is in the center, depending on the Business Letter
Style that you use. It begins at the same column the heading does. The
traditional rule of etiquette in Britain is that a formal letter starting “Dear
Sir or Madam” must end “Yours faithfully”, while a letter starting “Dear ” must
end “Yours sincerely”. (Note: the second word of the closing is NOT
capitalized).
8. Signature and
Writer’s identification
The signature is the last part of the letter. You should sign your first and
last names. The signature line may include a second line for a title, if
appropriate. The signature should start directly above the first letter of the
signature line in the space between the close and the signature line. Use blue
or black ink.
9. Initials,
Enclosures, Copies
Initials are to be included if someone other than the writer types the letter.
If you include other material in the letter, put ‘Enclosure’, ‘Enc.’, or ‘
Encs. ‘, as appropriate, two lines below the last entry. cc means a copy or
copies are sent to someone else.
Styles of Bussiness Letter
· Block
Style
· Semi Block Style
· Full Block Style
· Indented Style
· Simplified Style
· Hanging indentation
Style
Sumber :
http://www.ehow.com/
http://www.studyenglishtoday.net/
writinghelp-central.com
http://wawanoutsider.wordpress.com/2012/10/24/definition-business-letter/
career-tools-hq.com
Sample of Bussiness Letter
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